Your privacy matters to us. This notice explains exactly what personal data aeb365 collects, why we collect it, how we protect it, and what rights you hold over your information as a Member of our platform.
These six commitments summarise the principles that underpin our approach to personal data. Full details are set out in the legal sections below.
All data transmitted between your device and aeb365 is protected by 256-bit SSL/TLS encryption — the same standard used by leading financial institutions worldwide.
Your personal and financial data is stored on access-controlled servers. Physical and logical security measures are reviewed regularly to prevent unauthorised access.
aeb365 does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to operate and improve your aeb365 experience.
We collect only the data that is strictly necessary to provide our services, verify your identity, process payments, and comply with applicable legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. Our support team processes data requests within five business days.
We will notify you of any material changes to this Privacy Policy via your registered email address, giving you time to review updates before they take effect.
aeb365 ("we", "us", "our") operates the online casino and sports betting platform accessible at aeb365.app. We are committed to protecting the privacy and personal data of all Members, visitors, and users ("you") who interact with our platform.
This Privacy Policy ("Policy") explains in plain, formal English how aeb365 collects, uses, stores, shares, and protects your personal data. It also describes the rights you hold in relation to your data and how to exercise those rights. This Policy applies to all users accessing the aeb365 platform, including Members based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other locations in Bangladesh.
By registering an account with aeb365, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions, which form part of your agreement with aeb365.
aeb365 collects personal data in the following categories. The specific data points collected depend on how you interact with our platform.
We collect personal data that you provide when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, respond to surveys, or participate in promotional activities on the aeb365 platform.
When you access the aeb365 platform through a web browser or mobile application, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, device identifiers, browser fingerprint, session duration, and behavioural interaction patterns within the platform.
aeb365 may receive personal data about you from third-party sources in the following circumstances:
aeb365 uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and understand how Members use the platform. Full details are provided in Section 7 of this Policy.
aeb365 processes your personal data on the following legal grounds, depending on the nature and purpose of each processing activity:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation / contract performance |
| Anti-money laundering checks | Legal obligation |
| Fraud prevention and security monitoring | Legitimate interests of aeb365 |
| Responsible gaming monitoring | Legitimate interests / legal obligation |
| Customer support communications | Performance of a contract with you |
| Sending promotional emails and offers | Your consent (opt-in) |
| Platform analytics and improvement | Legitimate interests of aeb365 |
| Compliance with legal proceedings | Legal obligation |
aeb365 uses the personal data we collect for the following purposes:
To create and manage your aeb365 Member account, process your deposits and withdrawals, settle bets and casino game outcomes, and deliver the core services of the platform to you.
To verify your identity and age in accordance with our Know Your Customer (KYC) obligations, to conduct anti-money laundering (AML) screening, and to comply with any applicable legal or regulatory requirements that apply to the operation of our platform.
To detect, investigate, and prevent fraudulent activity, account abuse, bonus exploitation, money laundering, and other prohibited conduct as described in our Terms & Conditions. This may include automated profiling of transaction patterns and login behaviour.
To monitor your gambling activity for indicators of problem gambling behaviour, to enforce self-exclusion or account limits you have requested, and to comply with our responsible gaming obligations. aeb365 may use your betting history and session data to identify Members who may benefit from responsible gaming support.
To respond to your enquiries, resolve complaints, process account closure requests, and maintain records of your interactions with the aeb365 support team for quality assurance and training purposes.
To analyse aggregated and anonymised usage data to understand how Members interact with the aeb365 platform, identify areas for improvement, test new features, and optimise the overall user experience.
Where you have opted in to receive marketing communications, to send you personalised promotional offers, bonus notifications, tournament updates, and seasonal campaign communications relevant to the Bangladesh market, including BPL season promotions, Eid special offers, and Pohela Boishakh celebrations. You may withdraw your marketing consent at any time.
aeb365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only where necessary and on a need-to-know basis:
We share transaction-related data with payment processors including bKash, Nagad, Rocket, Upay, and banking partners to facilitate deposits, withdrawals, and payment verification. These providers are contractually bound to process your data only for payment purposes.
We share identity document data with third-party KYC verification services to authenticate your identity and age. These providers operate under strict data processing agreements and do not retain your documents beyond the verification period.
Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive game round data to facilitate game settlement and to allow aeb365 to resolve disputes. Game providers do not receive your financial or identity data unless necessary for a specific dispute resolution process.
We may share data with fraud detection services, cybersecurity partners, and responsible gaming support organisations where necessary to protect the integrity of the platform and the welfare of our Members.
aeb365 will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so, or where we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of aeb365, our Members, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of the aeb365 business, Member data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy implications via your registered email address in advance of the transfer taking effect.
Cookies are small text files stored on your device by your web browser when you visit a website. aeb365 uses cookies and similar technologies including web beacons, pixel tags, and local storage objects to provide and improve our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, security tokens, and platform functionality | Session |
| Functional | Remember your language preferences, display settings, and recent activity | Up to 12 months |
| Analytics | Measure platform usage, page performance, and navigation patterns using anonymised data | Up to 24 months |
| Responsible Gaming | Track session duration for time-limit enforcement and reality check pop-ups | Session |
You can control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Analytics and functional cookies can be disabled without affecting your ability to access your account.
aeb365 retains your personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
aeb365 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
As a Member of the aeb365 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 15.
You have the right to request a copy of the personal data aeb365 holds about you, together with information about how that data is used and with whom it is shared. We will respond to access requests within five (5) business days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly within the aeb365 platform; for changes to identity or financial data, please contact support.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Please note that erasure requests may be declined where retention is required by law, such as AML record-keeping obligations.
You may request that aeb365 temporarily restrict processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being considered.
You have the right to object to processing of your personal data where that processing is based on our legitimate interests, including profiling for fraud prevention or responsible gaming purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where you have consented to receive marketing communications from aeb365, you may withdraw that consent at any time by using the unsubscribe link in any marketing email, or by contacting customer support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
aeb365 sends promotional communications by email and on-platform notification to Members who have opted in to receive them. These communications may include welcome bonuses, deposit match offers, free bet credits, tournament announcements, seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid al-Fitr, Eid al-Adha, and Pohela Boishakh, as well as general aeb365 platform news.
You will only receive marketing communications from aeb365 if you have actively opted in during registration or through your account preferences. We do not send unsolicited commercial messages. You may opt out of marketing communications at any time without affecting your ability to use the platform. aeb365 will honour opt-out requests within forty-eight (48) hours of receipt.
aeb365 does not share your contact details with third-party advertisers for their own marketing purposes. All promotional communications sent to you come exclusively from aeb365 itself.
The aeb365 platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account, make a deposit, or use any aeb365 services.
If aeb365 becomes aware that personal data has been collected from a person under 18 years of age, we will immediately suspend the associated account, delete the data without delay, and decline to process any pending transactions. If you believe a minor may have accessed or registered an account on the aeb365 platform, please notify us immediately at [email protected].
The aeb365 platform may contain references to third-party game studios and payment providers. While aeb365 takes care to work only with reputable partners, we are not responsible for the privacy practices or content of any third-party services. This Privacy Policy applies solely to data processed by aeb365 through the aeb365.app platform. We encourage you to read the privacy notices of any third-party services you interact with.
aeb365 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, if we introduce a new category of data collection or change how we share your data with third parties — we will notify you by email to your registered address at least fourteen (14) days before the revised Policy takes effect.
For minor or administrative changes, we will update the "Effective Date" at the top of this Policy without advance notification. The most current version of the aeb365 Privacy Policy is always available at aeb365.app/privacy-policy. Your continued use of the platform following the effective date of any revision constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way aeb365 handles your personal data, please contact our Data Support team using the following channels:
aeb365 aims to acknowledge all privacy-related enquiries within twenty-four (24) hours and to provide a full substantive response within five (5) business days. Our support team operates year-round, including during Bangladesh public holidays.
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